Privacy Policy

Thank you for visiting livunest.com, operated by Livunest (“we,” “our,” or “us”).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, store, and protect information when you visit our website, place an order, or use our services.

1. Information We Collect

Information You Provide

When you place an order, create an account, contact us, or use our services, you may provide:

• Your full name, email address, and telephone number.
• Your billing and shipping addresses.
• Payment information, order details, and purchase history.
• Information you include in customer support communications.

Information Collected Automatically

When you browse our website, we may automatically collect:

• Your IP address, browser type, device information, and operating system.
• Pages visited, browsing activity, and time spent on our website.
• Referring websites and information collected through cookies or similar technologies.

This information helps us understand how our website is used, improve its performance, and support a better shopping experience.

2. How We Use Your Information

We may use your information to:

• Process payments, fulfill orders, and arrange delivery.
• Send order confirmations, shipping updates, and other transaction-related communications.
• Handle returns, refunds, questions, and customer support requests.
• Improve our website, products, services, and customer experience.
• Send marketing communications when permitted and provide personalized content, offers, and advertisements.
• Analyze website traffic and customer behavior.
• Prevent fraud and maintain the security and integrity of our website.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information where necessary to provide our services or for the legal and protective purposes described below.

Service Providers

We may share information with third-party providers that support our business, including:

• Payment processors.
• Shipping, logistics, and order fulfillment partners.
• Website hosting and customer support providers.
• Analytics providers and advertising or marketing partners.

These providers may access your information only as necessary to perform services on our behalf.

Legal Requirements & Protection

We may disclose information to comply with applicable law, legal processes, or government requests, or when necessary to protect our rights, safety, property, customers, or business operations.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember preferences and keep items in your shopping cart.
• Understand website usage and measure performance.
• Improve our products and services.
• Support more relevant advertising and marketing communications.

Third-party analytics and advertising services may also use cookies, pixels, or similar technologies to collect information about website visits and advertising performance.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

5. Payment Information

Payments are processed through secure third-party payment providers. We do not collect or store your complete payment card details.

Payment details are handled according to the payment providers’ privacy policies and security practices.

6. Marketing Communications

With your consent, or where permitted by applicable law, we may send promotional emails, product updates, special offers, and other marketing communications.

You can unsubscribe at any time using the “unsubscribe” link in our marketing emails. You may also contact our Customer Support team to request removal from marketing communications.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Request information about how your data is collected and used.
• Withdraw consent where applicable.

To exercise your rights, please contact our Customer Support team at service@livunest.com.

9. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under that age.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, security, or content.

Please review the privacy policies of those websites before providing personal information.

11. International Data Transfers

Your personal information may be processed, transferred, and stored in different countries where our service providers operate, as necessary to provide our products and services.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, services, or applicable legal requirements.

Updates will be posted on this page with a revised “Last updated” date. Please review this policy periodically to stay informed about our information practices.